Delivery times and methods
At Italy Bite, we sell excellent products that are not easy to find in traditional markets. We always offer top quality products: that’s why delivery times and shipping methods are extremely important and you are invited to carefully check them, taking a look at the specific details of your desired shipping country.
As a matter of fact, we have developed a special shipping system involving isothermal packaging, which allows maintaining goods at a certain temperature for up to 96 hours (4 days), as well as food grade synthetic ice; delivery times and shipping methods also vary according to the destination country.
Shipping rates differ according to the destination zone, the type of goods - fresh, perishable or non-perishable - and the modes of transportation - road or air. Due to air freight policies, we regret to inform you that fresh products cannot be shipped by air service.
Italy – only road transport
Delivery is always free for orders higher than € 75
For orders lower than € 75: Shipping of fresh products € 19.90 | Shipping of perishable goods € 14.90 | Shipping of non-perishable goods € 9.90
Austria, Belgium, France, Germany, Luxemburg, Netherlands, Monaco, Denmark, Slovenia, United Kingdom, Spain, Portugal, Sweden, Poland, Czech Republic, Romania, Slovakia, Hungary, Croatia, Finland, Bulgaria, Estonia, Latvia, Lithuania, Greece, Ireland
Road transport - Delivery is always free for orders higher than € 150
For orders lower than € 150:
Shipping of fresh products € 29.90 | Shipping of perishable goods € 24.90 | Shipping of non-perishable goods € 19.90
Air transport - Delivery is always free for orders higher than € 250
For orders lower than € 250:
Shipping of fresh products - not available | Shipping of perishable goods € 39.90 | Shipping of non-perishable goods € 29.90
Switzerland, Norway and Iceland*
Road transport (excluding Iceland) - Delivery is always free for orders higher than € 250
For orders lower than € 250:
Shipping € 34.90
Air transport - Delivery is always free for orders higher than € 500
For orders lower than € 500:
Shipping € 69.90
USA – only air transport*
(The following products cannot be sent to the USA: fresh meat, cured meat and cold cuts, eggs and derived products, pasta and fresh products, sauces with meat)
Delivery is always free for orders higher than € 500
For all orders:
Shipping € 69.90
*Custom charges shall be borne by the buyer
Rest of the world
Yes, we ship the best Italian products worldwide. Please contact us by mail (at email@example.com), if your desired shipping country is not listed above. We will give you an estimate of shipping costs for your country, according to the type of products you would like to purchase.
What determines shipping cost
There is only one answer to this question: our aim to safeguard the quality of our products as much as possible. We have carefully selected them, we know their value and we wish to respect it, by making sure that their sensory characteristics remain unaltered thanks to swift deliveries and optimal transport conditions.
The packaging itself was designed in such a way as to ensure that products arrive intact and fresh. The isothermal packaging is 5 cm thick and a further layer of insulation is added with an exterior cardboard box which is 1 cm thick. Furthermore, the amount of added synthetic ice is calculated according to the weight of the products, the journey duration and the weather conditions at destination.
This is our guarantee, without compromises.
In order to always guarantee optimal product freshness, delivery times also change according to destination.
The “Order Date” indicates the current day, only if the order has been placed before 6 am. We will inform you of the exact delivery date; however, we cannot be held responsible for deterioration of goods resulting from unsuccessful delivery due to customer absence. That is why, if you wish to order fresh or perishable products which could spoil if stored in a warehouse, we strongly advise you to indicate an accurate delivery address to ensure your items can be safely received (office, family member’s house etc.).
If your order only includes non-perishable products, shipping is carried out every day from Monday to Friday. However, if your order also includes fresh and perishable items, your shipping day will depend on the destination zone. For instance, if we were to ship your order on a Friday, that would imply that your products will spend two additional days in the courier’s warehouse, thus compromising their freshness. At Italy Bite food quality has always been our top priority.